*,*::before,*::after{box-sizing:border-box;margin:0;padding:0}
:root{
  --blue:#003F87;--blue-mid:#1a5ea8;--blue-light:#e8f0fb;--blue-xlight:#f0f5fd;
  --red:#CE1126;--red-light:#fdecea;--gold:#FCD116;--gold-dk:#b8960a;--gold-light:#fffbe5;
  --white:#ffffff;--bg:#f0f3f8;--border:#dde3ed;
  --text:#0d1b2e;--text-2:#4a5568;--text-3:#8a96a8;
  --green:#15803d;--green-lt:#e3f5eb;
  --amber:#a16207;--amber-lt:#fef3c7;
  --orange:#9a3412;--orange-lt:#ffedd5;
  --purple:#7e22ce;--purple-lt:#f3e8ff;
  --radius:10px;--radius-lg:14px;
  --shadow:0 1px 3px rgba(0,0,0,.06),0 4px 16px rgba(0,63,135,.07);
  --shadow-lg:0 4px 24px rgba(0,63,135,.13);
}
body{font-family:'DM Sans',sans-serif;background:var(--bg);color:var(--text);font-size:14px;-webkit-font-smoothing:antialiased;line-height:1.6}
.page{max-width:900px;margin:0 auto;background:var(--white);box-shadow:var(--shadow-lg);min-height:100vh}

/* Cover */
.cover{background:var(--blue);color:white;padding:60px 60px 50px;min-height:340px;display:flex;flex-direction:column;justify-content:flex-end;position:relative;overflow:hidden}
.cover::before{content:'';position:absolute;inset:0;background:radial-gradient(ellipse at 80% 20%,rgba(252,209,22,.08) 0%,transparent 60%)}
.cover-seal{width:80px;height:80px;border-radius:50%;background:white;border:3px solid var(--gold);display:flex;align-items:center;justify-content:center;margin-bottom:28px}
.cover-lgu{font-size:10px;opacity:.55;text-transform:uppercase;letter-spacing:.12em;margin-bottom:8px}
.cover h1{font-size:36px;font-weight:700;line-height:1.15;margin-bottom:10px}
.cover-sub{font-size:15px;opacity:.75;margin-bottom:24px}
.cover-meta{display:flex;gap:20px;font-size:11.5px;opacity:.6;border-top:1px solid rgba(255,255,255,.2);padding-top:18px;flex-wrap:wrap}
.accent-bar{display:flex;height:5px}
.accent-bar span:nth-child(1){flex:2;background:var(--blue)}
.accent-bar span:nth-child(2){flex:1;background:var(--red)}
.accent-bar span:nth-child(3){flex:1;background:var(--gold)}

/* TOC */
.toc{padding:40px 60px;border-bottom:1px solid var(--border)}
.toc h2{font-size:13px;font-weight:700;text-transform:uppercase;letter-spacing:.1em;color:var(--blue);margin-bottom:18px}
.toc ol{list-style:none;counter-reset:toc}
.toc-section{counter-increment:toc;display:flex;flex-wrap:wrap;align-items:center;gap:8px;padding:8px 0;border-bottom:1px dotted var(--border)}
.toc-section::before{content:counter(toc);font-size:10px;font-weight:700;color:var(--blue);background:var(--blue-xlight);border-radius:4px;padding:2px 7px;flex-shrink:0;align-self:center}
.toc-section a{color:var(--text-2);text-decoration:none;font-size:13px;flex:1}
.toc-section a:hover{color:var(--blue)}
.toc-sub{list-style:none;flex-basis:100%;padding-left:46px;margin-top:2px;margin-bottom:4px}
.toc-sub li{font-size:12px;color:var(--text-3);padding:3px 0;line-height:1.5}
.toc-sub li::before{content:'—';margin-right:8px;color:var(--border)}

/* Body content */
.body{padding:0 60px 60px}
.section{margin-top:48px}
.section-num{display:inline-flex;align-items:center;justify-content:center;width:26px;height:26px;background:var(--blue);color:white;border-radius:6px;font-size:11px;font-weight:700;flex-shrink:0;margin-right:10px}
.section h2{font-size:19px;font-weight:700;color:var(--blue);display:flex;align-items:center;padding-bottom:10px;border-bottom:2px solid var(--border);margin-bottom:18px}
.section h3{font-size:13.5px;font-weight:700;color:var(--text);margin:20px 0 8px;padding-left:10px;border-left:3px solid var(--gold)}
.section p{font-size:13px;color:var(--text-2);margin-bottom:10px;line-height:1.7}
.section ul,.section ol{font-size:13px;color:var(--text-2);padding-left:20px;margin-bottom:10px;line-height:1.8}

/* Screenshot placeholder */
.screenshot{background:var(--bg);border:1.5px dashed var(--border);border-radius:var(--radius);padding:20px;text-align:center;margin:14px 0 20px;min-height:100px;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:6px}
.screenshot .ss-label{font-size:10px;font-weight:700;text-transform:uppercase;letter-spacing:.08em;color:var(--text-3)}
.screenshot .ss-desc{font-size:12px;color:var(--text-3)}
.screenshot img{max-width:100%;border-radius:8px;box-shadow:var(--shadow)}

/* Callout boxes */
.callout{border-radius:var(--radius);padding:13px 16px;margin:14px 0;font-size:12.5px;line-height:1.65;display:flex;gap:12px;align-items:flex-start}
.callout-icon{font-size:18px;flex-shrink:0;line-height:1}
.callout.info{background:var(--blue-xlight);border:1px solid #c3d8f5}
.callout.tip{background:var(--gold-light);border:1px solid #f0dd7a}
.callout.warn{background:var(--orange-lt);border:1px solid #fca89a}
.callout strong{color:var(--blue)}
.callout.tip strong{color:var(--gold-dk)}
.callout.warn strong{color:var(--orange)}

/* Metric cards */
.metric-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:10px;margin:14px 0 20px}
.metric-card{background:var(--bg);border:1px solid var(--border);border-left:4px solid var(--blue);border-radius:var(--radius);padding:14px 15px}
.metric-card.green{border-left-color:var(--green)}
.metric-card.amber{border-left-color:var(--amber)}
.metric-card.red{border-left-color:var(--red)}
.metric-card.purple{border-left-color:var(--purple)}
.metric-card.teal{border-left-color:#0f7b5e}
.mc-name{font-size:10px;font-weight:700;text-transform:uppercase;letter-spacing:.07em;color:var(--text-3);margin-bottom:4px}
.mc-value{font-size:18px;font-weight:700;color:var(--blue);margin-bottom:4px}
.metric-card.green .mc-value{color:var(--green)}
.metric-card.red .mc-value{color:var(--red)}
.metric-card.amber .mc-value{color:var(--amber)}
.mc-formula{font-size:11px;color:var(--text-2);font-family:'DM Mono',monospace;background:var(--border);padding:3px 7px;border-radius:4px;display:inline-block;margin-bottom:5px}
.mc-desc{font-size:11.5px;color:var(--text-2);line-height:1.55}

/* Status badges */
.badge{display:inline-block;font-size:9.5px;font-weight:700;padding:3px 9px;border-radius:99px;text-transform:uppercase;letter-spacing:.04em;margin:0 2px}
.b-new{background:var(--blue-light);color:var(--blue)}
.b-val{background:var(--orange-lt);color:var(--orange)}
.b-prog{background:var(--amber-lt);color:var(--amber)}
.b-resol{background:var(--purple-lt);color:var(--purple)}
.b-res{background:var(--green-lt);color:var(--green)}

/* Column table */
.col-table{width:100%;border-collapse:collapse;margin:12px 0 20px;font-size:12px}
.col-table thead th{background:var(--blue);color:white;padding:8px 10px;text-align:left;font-size:10.5px;font-weight:700;text-transform:uppercase;letter-spacing:.04em}
.col-table tbody td{padding:8px 10px;border-bottom:1px solid var(--border);vertical-align:top;line-height:1.55}
.col-table tbody tr:nth-child(even) td{background:var(--blue-xlight)}
.col-name{font-weight:700;color:var(--blue);white-space:nowrap}
.col-type{font-size:10px;color:var(--text-3);font-family:'DM Mono',monospace}

/* Step list */
.steps{counter-reset:step;list-style:none;padding:0;margin:12px 0 18px}
.steps li{counter-increment:step;display:flex;gap:12px;align-items:flex-start;padding:9px 0;border-bottom:1px solid var(--border)}
.steps li::before{content:counter(step);min-width:24px;height:24px;background:var(--blue);color:white;border-radius:50%;font-size:11px;font-weight:700;display:flex;align-items:center;justify-content:center;flex-shrink:0;margin-top:1px}
.steps li:last-child{border-bottom:none}

/* SLA color guide */
.sla-row{display:flex;gap:8px;align-items:center;font-size:12px;margin:4px 0}
.sla-dot{width:12px;height:12px;border-radius:3px;flex-shrink:0}

/* Footer */
.manual-footer{background:var(--blue);color:rgba(255,255,255,.55);padding:16px 60px;font-size:10.5px;display:flex;justify-content:space-between;align-items:center;gap:8px;flex-wrap:wrap}
.manual-footer strong{color:white}

/* Page break helpers for print */
@media print{
  .cover{min-height:auto;padding:40px}
  .section{page-break-inside:avoid}
  .screenshot{border:1px solid #ccc}
  body{background:white}
  .page{box-shadow:none}
  .manual-footer{position:static}
}
@media(max-width:680px){
  .cover,.toc,.body{padding-left:20px;padding-right:20px}
  .metric-grid{grid-template-columns:1fr}
}